Service concept - peace of mind

Three heart:
Sincere - the customer should be sincere and trustworthy, do not deceive customers;
Concentrate on - do a good job, and effectively solve customer problems;
Intentions - do everything we can, want customers to think, the urgency of urgency;

Two mean:
In order to customer satisfaction - for customer service is the new development and success, as a modern enterprise, we not only to establish all for the customer's business philosophy, but also to emphasize the company's internal customer service concept. For external customers and the needs of internal collaboration departments, to a good attitude, a correct understanding, careful understanding, high quality and efficient work to complete, to solve. Create satisfaction with external customers, create satisfaction with the new internal collaboration departments, and create satisfaction among departmental collaboration staff.

For the satisfaction of employees - no satisfied employees are not satisfied with the customer. Customer satisfaction from all the staff of the service, the new loose in the pursuit of customer satisfaction at the same time, the same focus on internal staff satisfaction, through the establishment of effective incentive mechanism, competition mechanism, and strive to provide staff with greater room for development and growth opportunities, So that the staff's own value can really be reflected and recognition.